NACEL 2024 May Participation Update

Data collection for NACEL opened on January 1st 2024, participation rates continue to increase, see an update on data submission figures below.

Call to action – Share what’s working for your Trust!

Since data collection opened, we have witnessed enthusiastic participation from many organisations. While there are organisations with great response rates for the Quality Survey and Staff Survey, we also recognise that some organisations are experiencing barriers that are making it difficult to collect responses.

Whether you're from a large or small hospital, if you have any tips, suggestions or examples of things that are working well in your organisation, we'd love to hear from you.

Email the NACEL Team to share your good practice

Dying Matters Week 2024: The way we talk about Dying Matters

This year, Hospice UK’s Dying Matters Week theme is The way we talk about Dying Matters

We have created a pack for organisations to use including example social media posts you can share throughout Dying Matters Week (6th-12th May). You can use these examples as they are or change them to better suit your organisation.

We have drafted some example tweets, LinkedIn posts, and internal newsletter content to:

• share how NACEL provides insight into communication with dying people and those important to them,

• encourage participation in the Staff Reported Measure, and

• raise awareness of the Quality Survey.

Hospice UK have various images and resources in English and Welsh to promote Dying Matters Week on their website.

Don't forget to include #TheWayWeTalkAboutDyingMatters and #NACEL2024 in your posts!

Management of Outliers Policy published

We are pleased to announce the publication of the NACEL 2024 Management of Outliers Policy. This policy outlines the timeline and processes for identifying and escalating outliers for NACEL 2024.

Staff Reported Measure (SRM) now open for submissions

The Staff Reported Measure (SRM) data collection phase kicked off on the 1st April. QR codes and URL links for the survey can be found on the NACEL data collection page of the NHS Benchmarking Network Members’ Area. Please ensure the correct QR code/URL is distributed for each hospital/site.

Remember, submissions are accepted until 30th June 2024.