NACEL 2024 Quality Survey results now available

The findings from the bereavement survey (Quality Survey) are now available to view within the NACEL 2024 Data and Improvement Tool (beta).
To gain access to the Tool, please complete the registration form.

Data collection for the Quality Survey remains open until December 2024, and as submissions pour in, the survey findings will be continually updated within the Tool. It's important to note that the results should be interpreted within the context of ongoing quality improvement efforts, considering the evolving dataset.
As we continue to refine and improve the tool's functionality, your feedback and insights will be invaluable in shaping its future iterations. We encourage you to explore the tool and share any suggestions or observations you may have.

For more information about the Tool, please go to the Data and Improvement Tool Guidance page on the NACEL portal.

Participation update

Since the commencement of data collection on January 1st, 2024, we've witnessed enthusiastic participation in the audit.

NACEL 2024 April Update

1. Participation update

Since the commencement of data collection on January 1st, 2024, we've witnessed enthusiastic participation in the audit.

2. Staff Reported Measure (SRM) now open for submissions 

The Staff Reported Measure (SRM) data collection phase kicked off on the 1st April. QR codes and URL links for the survey can be found on the NACEL data collection page of the NHS Benchmarking Network Members’ Area. Please ensure the correct QR code/URL is distributed for each hospital/site.

Remember, submissions are accepted until 30th June 2024.

3. NACEL 2024 Quality Survey results now available 

The findings from the bereavement survey (Quality Survey) are now available to view within the NACEL 2024 Data and Improvement Tool (beta).
To gain access to the Tool, please complete the registration form.

Click here to access the registration form

Data collection for the Quality Survey remains open until December 2024, and as submissions pour in, the survey findings will be continually updated within the Tool. It's important to note that the results should be interpreted within the context of ongoing quality improvement efforts, considering the evolving dataset.
As we continue to refine and improve the tool's functionality, your feedback and insights will be invaluable in shaping its future iterations. We encourage you to explore the tool and share any suggestions or observations you may have.

For more information about the Tool, please go to the Data and Improvement Tool Guidance page on the NACEL portal.

Click here to go to the Data and Improvement Tool Guidance page

4. QI webinar

Mark your calendar for the first NACEL Quality Improvement webinar taking place on Thursday 9th May, 1pm – 2pm, via MS Teams.

The webinar will focus on how to use the NACEL data for quality improvement, including how to navigate the Data and Improvement Tool. We are honoured to have Dr Sarah Mitchell, NHS England's National Clinical Director for End of Life Care, as a guest speaker.

Click here to register for the NACEL QI webinar

5. Management of Outliers Policy published 

We are pleased to announce the publication of the NACEL 2024 Management of Outliers Policy on the NACEL portal. This policy outlines the timeline and processes for identifying and escalating outliers for NACEL 2024.

6. Further information

For more details about the National Clinical Audit programme, visit the NACEL portal:

Click here to visit the NACEL Portal

Reach out to the NACEL Support Team at nhsbn.nacelsupport@nhs.net if you have any questions or need assistance.

NACEL 2024 March Update

Reminder of the data collection timescales

We’re nearly a quarter of the way through data collection for NACEL 2024. Here’s a reminder of the timescales for data collection and reporting:

• Quality Survey – Data collection is open continually throughout 2024, results will be released each quarter. Please remember to engage with bereaved people and invite them to return their feedback via the survey.

• Case Note Review – We’re midway through the first data collection window. You have until 30th June to submit data for deaths from Q4 and Q1. In July ’24, results for Q4 and Q1 will be released, and the second data collection window opens.

• Staff Reported Measure – Data collection is open throughout Q1 (April-June). More information can be found below.

• Hospital/Site Overview – Data collection is open throughout Q2 (July-September). We’ll share more information about this audit element before then.

More information about the timescales can be found on the Key Dates page of the NACEL Portal.

Prepare for the Staff Reported Measure (SRM)

With data collection for the Case Note Review and Quality Survey underway, the next audit element, the Staff Reported Measure, will open for data collection on Monday, 1st April.

We advise that you consider how to encourage inpatient staff, who are most likely to come into contact with dying patients and those important to them, to submit their feedback to the online survey from 1st April – 30th June 2024.

To allow organisations to prepare for this phase of the audit, the QR codes and URL links for the survey will be available on the NACEL data collection page of the NHS Benchmarking Network Members’ Area from Monday, 25th March. Each submission has its own QR code/link for the staff survey. A promotional poster template has been produced to encourage participation in the survey.

Update made to SRM question

Following discussions with our Clinical Leadership Team, we want to highlight a small change that has been made to one of the Staff Reported Measure questions.

Question 22 “I am supported to engage in quality improvement (QI) projects and training specific to end of life care” is now “I am supported to engage in quality improvement (QI) projects specific to end of life care”. This change has been made to improve the clarity of the question and to ensure the question aligns with the NACEL 2024 driver diagram. The Staff Survey questionnaire is available to download here.

Reporting: Launch of the Data and Improvement Tool

The first release of the Quality Survey data will soon be available in the new audit reporting tool -  the NACEL Data and Improvement Tool (DIT), which launches on Tuesday, 2nd April!

The Quality Survey findings for your organisation will be shown in chart and table format to support local quality improvement. Access to the tool will be available to all organisations taking part in NACEL.  The Data and Improvement Tool has lots of new features that will give you more insight into your data. To help you make the most of the DIT, we will be:

• Sharing guidance on how to sign up and use the tool,

• Holding drop in sessions in April to answer your questions,

• Creating ‘how to’ videos and FAQ resources

More information about accessing the DIT and navigating through your results will be released on the 2nd April 2024.

What data will be shown in the DIT in April 2024?

Within the DIT released in April 2024, participants will be able to view their own organisations results from the Quality Survey, compared to a regional and national average.

A future development of the DIT will be to remove the anonymity of the organisation’s results, where providers will be able to view other organisation’s findings. This is to support greater transparency in the quality of care at the end of life and will play a key role in delivering quality improvement and promoting shared learning between healthcare providers. The transparency of the results within the DIT will be reviewed ahead of the second data release in July 2024. More information to follow later in the year.